Below are some of our frequently asked
questions and answers. If you have problems
logging in or would like to know more about our
services, please contact us.
Any questions or concerns?
Frequently asked questions
If you have any further questions, please do not hesitate to contact us!
Do I need to download any software?
No. The training is delivered via our responsive
platform and you can connect via the web
through your computer, mobile or tablet.
How long do I have access to the course?
You have full access to your booked courses
for 6 months.
Are Course Certificates included after the training?
After each training completed course, you will
receive a Course Certificate which you can
retrieve under “my pages”.
I have completed the training but have not received a Certificate
To obtain a course certificate, you need to
complete the training by marking all modules as
completed. When the modules are completed, a
check symbol will show that the module has
Can I share my account with a colleague?
No. The booking is personal and should you
share your account further, your account will be
There are several of us who are interested
That’s great to hear! Contact us on the form
below and we can arrange a group discount.
If you have problems logging in, would like to
book a course or have other questions, please